Description Responsible for all Medical History job skills in order to screen new and repeat donors for eligibility to donate. May also perform entry-level Phlebotomy floor skills as assigned and trained to complete. ? Comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities. ? Committed to meet customer service expectations, greeting donors as they enter and exit the building. ? Answer phones within reasonable timeframe. ? Maintain orderly filing system, purging records as needed. ? Take and record donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system. ? Perform fingerstick, test sample, and record other donor measures to include hematocrit, total protein and weight. ? Enter donor information into the Donor Information System (DIS). ? Prepare and assemble new and repeat donor charts ? Assemble collection containers for plasma donation. ? Coordinate donors to donor floor and compensate donors using the Debit Card system. ? Maintain complete and accurate records, in accordance with cGMP. ? Stock supplies, break down empty cartons and assist with proper disposal. ? Install, prime, and disconnect disposable sets on the plasmapheresis machines. ? Operate, maintain, and perform trouble-shooting of plasmapheresis machines within scope of training. Refer advanced trouble-shooting to certified technicians. ? Monitor donors during donation process and respond to donor reactions. ? Maintain and calibrate equipment. ? Maintain general cleanliness of work area and assist other work areas as needed to ensure a clean and professional environment. ? Attend monthly staff meetings and other team meetings as needed. ? Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through use of company approved procedures (including but not limited to 5S, Value Stream Mapping and Kaizen). ? Other duties and responsibilities as assigned. Production environment requiring the ability to walk and stand for the entire work shift. Requires frequent leaning, bending, stooping, crouching, and reaching above the shoulders and below the knee. Requires frequent lifting up to 5 pounds, and occasional lifting up to 50 pounds. Must have fine motor coordination, depth perception, and ability to hear equipment sounds from a distance. Due to potential exposure to blood borne pathogens (risk level 1), 90% of work tasks require pro-longed glove wear. Qualifications High School Diploma or equivalent required. Experience in a laboratory, hospital, or other regulated environment is highly desirable. ? Ability to read and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records.� ? Good verbal communication and customer service skills. ? Ability to multi-task and work as a team player.
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