Job Description 1. Dispensing medicines as per prescription. 2. Maintain proper drug storage, rack layout, cold chain, refrigeration and upkeep of the pharmacy. 3. Greet the customers, keep eye-contact and provide good customer service. 4. Receive prescription or prescription refills. 5. Attend to prescriptions sent by call center. 6. Count and retrieve tablets and items from racks and pack them. 7. Provide information on dosage and usage of medicines to customers as per requirement. 8. Inform about appropriate substitute of unavailable drug and confirm with the customer’s referring physician telephonically. 9. Generate bill and maintain cash counter. 10. Check the order before handing over to the customer. 11. Tally the filled prescription with the bill and also details like patient’s name, item, quantity, expiry and billing value. 12. Engage the customer during waiting time to fill in the customer feedback form. 13. Effectively handle all inbound calls regarding home door delivery requests and ATM. 14. To answer inbound calls regarding drug information 15. Documents to be maintained 1. Daily ATM card sales 2. Daily free home delivery services 3. Daily Outside Purchase (OP) statement file 4. Narcotic drug prescriptions issued 5. Daily category wise stock value printout 6. Daily rack verification, gaps and adjustment receipts . Interested candidates can apply for the same online before 30th April'14 .
Phama Job Categories:
2 - 4 years