73 A. 'TALKING' - The working tool of the pharmacist!

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Just as every professional has working tool/s, pharmacy too has a working tool. But this working tool is put to rust or its use is not taught in the pharma schools. It is such an inexpensive tool, moulding and sharpenning and skill fully using it should be taught in the Pharma schools. Contrary, it is suppressed or is not allowed to develop or its use is snubbed.

Pharmacists are not succeeding in the profession as they dont posess this tool or dont use it skillfully to be effective.

Whereever I go for a guest lecture, I talk about it and ask the students to name this valuable tool. Unfortunately, Pestle & mortar, Medicines, Pharmacopoeia etc are the answers I got but, right answer has seldom come which indicate that they do not know the importance of it.

Well, I had left it to the guess of the pharmacists in my earlier blog 73. Now, let me comple the blog with the needs.

Well, The working 'tool' of a 'Pharmacist' is 'TALKING".

The art and skill of verbal and written communication' is very important for a pharmacist. Most of the pharmacist fail to talk and fail to write good English / in their own language apprpriately and effectively.

The vocabullary, Grammer, voice modulation, body language matters a lot when ever he / she has to talk, respond, explain, convince the public / co-professional / colleagues. It also demands a good knowledge-bank so that technical facts and data flow freely while talking / writing, shows up the command one has on the subject.

A pharmacist who avoids talking / direct discussion / talking assignments or don't intend to learn the art and skill of talking cannot be successful in the profession. With due regards to the teaching feternity, I find many teachers do not have good language and communication skill. They are good at class room for a limited purpose but are a failure in good and effective communication. Besides, a dress code, neat personal presentation, good polite and effective talking quality should be imbibed right from student life.

Since the issue has not been addressed in the pharma colleges the pharmacy profession has has taken the beating. Pharmacists have failed to creat any impact on the society and on the healthcare system in particular, inspite of lakhs and lakhs of pharmacists having served in the hospital and community since over half a century.

The pharmacy teachers should brood over the issue and turn themself into role-model for the students and encourage and motivate them to talk pleasingly and effectively and also write equally effctively.

About the Author

Ph. Bhagavan P S RPh's picture

I am Bhagavan ,Rtd. Dy Dir.(Pharmacy),Govt of Karnataka, India and currently serving as Registrar, KSPC, Bengaluru, India . I love to write on Hospital pharmacy series related topics out of my experience and observations. Check out my Pharmacist in the Hospital.


Sandhya Sravya malla's picture

you are absolutely right sir.The most important parameter in evaluating a professional standard is TALKING and you really made a good discussion on this platform .Students like me will be able to access your ideas.thank you so much sir
Ph. Bhagavan P S RPh's picture

Thank you

Bhagavan P.S. B Pharm

Rtd. Dy Dir.(Pharmacy),Govt of Karnataka, India
Ph. Bhagavan P S RPh's picture

Heare is a case reported in yahoo:

The link also has a narration of a alert pharmacist.


Bhagavan P.S. B Pharm

Rtd. Dy Dir.(Pharmacy),Govt of Karnataka, India

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